Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
This online marketplace has updated its size classifications for women's and children's clothes failing to inform all users about the change.
Online Platforms Response
Many shoppers and sellers are expressing on platforms stating that platform listings now display a different size category versus the original listing as a result of the reclassification.
Vinted explained the updated approach better aligns with similar services.
The platform has recommended to examine their items and update the measurements by hand where appropriate, resulting in member annoyance.
Measurement Approach Changes
Previously, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L used to be a 12 but is now a UK 16-18.
Member Experiences
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, stated items she posted on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she stated.
Manual Updates
A different user, located in England, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential after experiencing income reduction," she said.
Marketplace Information
The service features exceeding 100 million users, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification on the platform has faced criticism: last year, the platform withdrew an update concerning shipment methods after backlash from users.